Acceptable Use Policy

EventFull is built around real human gatherings. This Acceptable Use Policy (“AUP”) sets out how we keep the Service welcoming, safe, and useful. It applies to everyone who uses EventFull — organizers, attendees, community partners, and vendors — and is incorporated into our Terms of Service.

Violations may result in content removal, event cancellation, account suspension, or termination, and where appropriate referral to law-enforcement or regulators.

• Be honest. Describe your event, club, or service accurately. No bait-and-switch.
• Be respectful. Treat fellow attendees and organizers the way you’d want to be treated. Hong Kong, Singapore, and our wider markets are diverse — meet that diversity with curiosity, not contempt.
• Show up or update. If your plans change, update your RSVP. Repeated no-shows hurt small organizers.
• Protect each other. If you see something unsafe, report it (see §5).
• Make it real. EventFull is for genuine gatherings — not fake events, follower farms, or giveaway-only profiles.

You may not — and may not allow others to — do any of the following on or through the Service:

3.1 Illegal activity

• Use the Service for any unlawful purpose or in violation of any applicable HK, SG, or other local law (including gambling, unlicensed financial services, or unlicensed alcohol sales).
• Promote, facilitate, or organize the sale or supply of controlled drugs, weapons, counterfeit goods, or trafficked items.
• Operate as a money-services business, run pooled investment vehicles, or facilitate money laundering or sanctions-evasion schemes.

3.2 Harm to people

• Threats, harassment, stalking, hate speech, or discrimination on the basis of race, ethnicity, national origin, religion, gender, gender identity, sexual orientation, disability, or any other protected characteristic.
• Sexual content involving minors, or any content that sexualises minors. We report such content to the appropriate authorities.
• Doxxing, sharing other people’s private contact details, location, or images without consent.
• Soliciting sexual services, or running adult-content events outside what the platform explicitly supports.
• Encouraging self-harm, suicide, or eating disorders.

3.3 Deception & integrity

• Impersonating any person, brand, or community.
• Fake events, fake RSVPs, fake reviews, or coordinated inauthentic behaviour (engagement farms, vote brigading).
• Phishing, social engineering, or attempts to obtain credentials or payment data from other users.
• Fraudulent payment activity, chargeback abuse, or willful non-delivery of paid services.

3.4 Spam & commercial misuse

• Unsolicited bulk messaging, repetitive promotion, or affiliate-link spam in event chats and partner communications.
• Listing events whose primary purpose is to harvest contact details or redirect users to off-platform sales funnels.
• MLM recruiting, pyramid schemes, or “business opportunities” framed as social events.

3.5 Intellectual property

• Posting content that infringes copyright, trademark, or other IP rights — including unlicensed event imagery, logos, or screened media.
• Selling tickets to events you do not own, control, or have authorisation to resell.

3.6 Platform abuse & security

• Reverse-engineering, scraping, or interfering with the Service’s security or rate limits beyond what is expressly permitted.
• Distributing malware, viruses, or any code designed to disrupt or gain unauthorised access.
• Probing or testing vulnerabilities except under our published responsible-disclosure policy.
• Automating account creation, ticket purchasing (“scalping”), or RSVP activity.

Event organizers play a special role on EventFull. If you organize events, you additionally agree to:

• Honour the event details you publish, including price, location, capacity, and refund policy.
• Comply with relevant local rules — venue licensing, food safety, occupational safety, alcohol service rules, public-event approvals, and tax obligations.
• Handle attendee personal data only for the purpose of the event and consistent with our Privacy Policy and any applicable data-protection law (PDPO / PDPA / GDPR).
• Provide a safe environment for attendees and a clear point of contact for incidents during the event.
• Refund or reschedule fairly when an event is cancelled for reasons within your control.

If you encounter content, an event, or a user that violates this AUP — or you feel unsafe — please report it. We review every report.

5.1 In-app

• Use the “Report” option on any event, profile, or message (post-launch).

5.2 By email

• Trust & safety: safety@eventfull.me
• Copyright / IP infringement: dmca@eventfull.me — please include the works concerned, where they appear on EventFull, your contact details, and a good-faith statement under penalty of perjury (or local equivalent) that you are authorised to act for the rights holder.
• Privacy / data subject requests: privacy@eventfull.me
• Emergencies: if someone is in immediate danger, contact local emergency services first (HK: 999 · SG: 999 / 995).

Please include as much detail as possible: URLs or screenshots, usernames, time of the incident, and what happened. We aim to acknowledge reports within two business days.

We use a graduated approach calibrated to severity, intent, and history:

• Warning — for first-time, low-severity issues, with guidance on how to comply.
• Content removal — for offending posts, events, or messages.
• Feature restrictions — temporary loss of ability to host paid events, message new users, etc.
• Account suspension or termination — for serious or repeat violations.
• Referral to authorities — for unlawful activity or where legally required.

We may take immediate action without prior notice where the risk to other users, the platform, or the public is material.

If you believe an enforcement action against you was made in error, email appeals@eventfull.me within 30 days with your account details and the relevant context. A different reviewer will consider the appeal.

We may update this AUP as our community grows and new risks emerge. The “Last updated” date above always reflects the current version. Material changes will be communicated via the Service or by email.